Please read this agreement carefully before using ReceptionOS.
BY CLICKING "I AGREE," DOWNLOADING, INSTALLING, OR USING RECEPTIONOS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS END USER LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SOFTWARE.
The AI-powered virtual receptionist platform, including all web applications, mobile applications, APIs, AI models, voice services, and related documentation provided by TaskClan.
All features and functionalities provided through ReceptionOS, including but not limited to: AI call handling, lead capture, appointment scheduling, SMS messaging, call transcription, analytics, and integrations.
Any data, information, or content you upload, submit, or transmit through the Software, including business information, customer data, call recordings, and custom configurations.
The paid plan you select that grants you access to specific features and usage limits of the Software.
Individuals within your organization who are permitted to access and use the Software under your account.
Subject to your compliance with this Agreement and payment of applicable fees, TaskClan grants you a:
license to access and use the Software for your internal business purposes, specifically for:
You agree NOT to:
The Software, including all code, algorithms, AI models, designs, trademarks, and documentation, is and remains the exclusive property of TaskClan. This Agreement does not transfer any ownership rights to you.
You retain all rights to your User Content. By using the Software, you grant TaskClan a limited license to process your content solely to provide the Services.
Any feedback, suggestions, or ideas you provide about the Software may be used by TaskClan without any obligation to you.
Your Subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel anytime through your account settings.
If payment fails, we may suspend or terminate your access to the Software. You remain responsible for all unpaid fees.
We process your data in accordance with our Privacy Policy. By using the Software, you consent to such processing.
You are responsible for obtaining all necessary consents for call recording in your jurisdiction. ReceptionOS provides tools to announce recording, but compliance is your responsibility.
You are the data controller for customer data processed through the Software. You must ensure you have lawful basis to collect and process such data.
You may export your data at any time through the Software. Upon termination, you have 30 days to export your data before it is deleted.
ReceptionOS uses artificial intelligence to provide automated call handling, conversation management, and business insights. Please understand the following about our AI services:
AI responses are generated automatically and may not always be accurate, complete, or appropriate. You should review AI interactions and not rely solely on AI for critical decisions.
We may use anonymized and aggregated data to improve our AI models. Your specific business data is not used to train models for other customers.
You are responsible for monitoring AI interactions and implementing human handoff procedures for complex or sensitive situations.
Depending on your jurisdiction, you may be required to disclose to callers that they are interacting with an AI system. ReceptionOS provides configurable disclosure options.
ReceptionOS integrates with third-party services to provide functionality. These include:
Your use of third-party services is subject to their respective terms and privacy policies. TaskClan is not responsible for third-party services.
Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not warrant that the Software will meet your specific requirements or that any errors will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKCLAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
You agree to indemnify, defend, and hold harmless TaskClan and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
You may terminate this Agreement at any time by canceling your Subscription and ceasing use of the Software. No refunds will be provided for unused portions of prepaid fees.
We may terminate or suspend your access immediately if you breach this Agreement, fail to pay fees, or engage in prohibited activities.
We may update the Software at any time to add features, fix bugs, or improve performance. Updates are automatically applied.
We may modify this Agreement with 30 days' notice. Continued use after changes constitutes acceptance. Material changes will be communicated via email.
You agree to comply with all applicable export laws and regulations. You may not use or export the Software in violation of U.S. export laws or any other applicable jurisdiction's laws.
This Agreement is governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
This Agreement constitutes the entire agreement between you and TaskClan regarding the Software.
If any provision is found unenforceable, the remaining provisions remain in full force.
Failure to enforce any right does not constitute a waiver of that right.
You may not assign this Agreement. TaskClan may assign it in connection with a merger or acquisition.
Neither party is liable for delays due to circumstances beyond reasonable control.
Notices will be sent to your registered email address or posted in the Software.
If you have questions about this End User License Agreement, please contact us:
Incorporated in Delaware, USA & Canada
ReceptionOS is a product of TaskClan Inc.
By using ReceptionOS, you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement. If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization to these terms.