Cookie Policy

Learn how we use cookies to improve your experience on ReceptionOS

Last updated: January 9, 2026

Cookies at a Glance

🔒

Essential Only

You can use our site with only essential cookies

🎛️

Your Choice

Manage your preferences anytime

🚫

No Tracking

Opt out of analytics and marketing cookies

1What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

Cookies help us remember your preferences, understand how you use our service, and improve your overall experience.

2How We Use Cookies

We use cookies for the following purposes:

Authentication

Keep you signed in and secure your account

Preferences

Remember your settings and preferences

Analytics

Understand how visitors use our site

Marketing

Show relevant content and measure campaigns

3Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples:

Cookie NamePurposeDuration
leaddesk_cookie_consentStores your cookie consent decision1 year
leaddesk_cookie_preferencesStores your detailed cookie preferences1 year
leaddesk_visitor_idAnonymous visitor ID for consent tracking2 years
sb-*-auth-tokenSupabase authentication sessionSession

Functional Cookies

Optional

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

Cookie NamePurposeDuration
localeRemembers your preferred language1 year
timezoneStores your timezone preference1 year
sidebar_collapsedRemembers dashboard sidebar state1 year

Analytics Cookies

Optional

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.

Examples:

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

Marketing Cookies

Optional

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

Examples:

Cookie NamePurposeDuration
_fbpFacebook - tracks visits across websites3 months
_gcl_auGoogle Ads - conversion tracking3 months

4Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

Supabase

Authentication and database

Privacy Policy

Stripe

Payment processing

Privacy Policy

Twilio

Phone and SMS services

Privacy Policy

Google Analytics

Website analytics (if enabled)

Privacy Policy

5Managing Your Cookies

You have several options for managing cookies:

Cookie Preferences

Use our cookie consent banner to manage your preferences at any time.

Browser Settings

Most browsers allow you to control cookies through their settings. See the next section for details.

Opt-Out Tools

Use industry opt-out tools like DAA Opt-Out or Your Online Choices.

6Browser Settings

You can control and delete cookies through your browser settings. Here are links to instructions for popular browsers:

Please note that disabling cookies may affect the functionality of our website. Some features may not work properly without essential cookies.

7Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Displaying a prominent notice on our website
  • Updating the "Last updated" date at the top of this policy

8Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: